item not found error in Winrunner

Hi, i am getting an error type"item not found" and "item is not unique" while executing my script. The item of the list box i supplied it from excel sheet and same item is available in the application. But wr is unable to select that item value from the application. Script is like this : list_select_item("product",ddt_val(table,"product"); product value in excel sheet : visa business credit card in application : visa business credit card why winrunner is not selecting that item from the application ? please help me. Thanks, shantha

I think, there are 2 such items in the list box on UI. :confused:

Try with some other item. :D

NO there is only one item in the application.
And it is identifying all other product types except this.

WinRunner produces a context sensitive error, if the item is not found in the list, this is very common problem,
So, just put in batch mode and execute the script,
I'm sure it'll work properly.
otherwise let me know with complete details.