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Microsoft CRM : Track returned products
This is a discussion on Microsoft CRM : Track returned products within the Microsoft CRM forums, part of the Enterprise Solutions category; Cases are used in Microsoft Dynamics CRM 3.0 to record customer calls and the related activities created to manage them. You can customize cases to track specific issues such as ...
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09-27-2006
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Microsoft CRM : Track returned products
Cases are used in Microsoft Dynamics CRM 3.0 to record customer calls and the related activities created to manage them. You can customize cases to track specific issues such as returns, and then generate reports to collect the data in meaningful charts.
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