A user with Admin position has been created for me on server.Then using that username as the client name I have generated the database.Then I am trying to extract the database.I am not able to log into the local database for database extraction with previosly created username and password.
I am getting following error

SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.

Next Error is:
SBL-SEC-10018: You have entered an invalid set of logon parameters. Please type in your logon
parameters again.(SBL-DAT-00446)
Invalid user ID or password

What might be the possible cause.And whom do i need to contact to resolve this.

Thank you