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Personal Effectiveness Question

This is a discussion on Personal Effectiveness Question within the CSTE forums, part of the Testing Certification category; This is one of the common type of question asked in CSTE certification in Critical Skills Section. You are the quality assurance manager at the ABC company. One of your ...

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#1 (permalink)   01-24-2007

suji Expert Member   Join Date: Sep 2005 Posts: 110 Thanks: 8 Thanked 26 Times in 15 Posts

Personal Effectiveness Question This is one of the common type of question asked in CSTE certification in Critical Skills Section. You are the quality assurance manager at the ABC company. One of your quality assurance analysts is engaged in a dispute with a developer over the cause of a defect reported by the analyst. What can/should you do?

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#2 (permalink)   10-07-2008

deepasree Expert Member   Join Date: Apr 2008 Location: tamilnadu Posts: 714 Thanks: 15 Thanked 66 Times in 65 Posts

Re: Personal Effectiveness Question hi suji, This often happens in the real time, sit and analyse the bug reported by the tester and then if you have identified the bug falls on high severity, tell the root cause of the problem and ask him to fix the issue or else better do video recording and then tell exactly from where the bug occurs Thanks Deepasree

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