GeekInterview.com
Series: Subject: Topic:
Question: 2 of 88

Issue from the client

Q.If client finds an issue and sends the screenshot without any description,you try to reproduce the cause but you cannot find any such issue,you test and see that the application is working fine.So what will you do?
Asked by: moneecasinha | Member Since Apr-2012 | Asked on: Apr 21st, 2012

View all questions by moneecasinha

Showing Answers 1 - 1 of 1 Answers
QA

Answered On : Sep 11th, 2012

I will ask the customer the exact scenario due to which the error is seen. I can ask the input values that were used to re-generate the scenario. If i cannot find the issue at my end then I will inform the client that it may be environment related issue as i am not able to reproduce the same. Then finally we can approach the developer to verify the issue in the live environment.

  
Login to rate this answer.

Give your answer:

If you think the above answer is not correct, Please select a reason and add your answer below.

Related Answered Questions

Related Open Questions

User Panel

Register
Login
Lost Password
Get Activation Code

Categories

.Net Testing

Bug Tracking

Common

DataBase Testing

Discussion

Functional Testing

Load Testing

Network Testing

Product Testing

QA Testing

Quality Control

Quality Management

Security Testing

Software Testing

Test Automation

Test Cases

Testing Basics

Testing General

Testing Scenarios

Web Testing

Whitebox Testing

Wireless Testing

Interview Coaching

Have you experienced being given too many tasks?

How do you handle difficult situations?

What do you think about continuous learning?

How productive are you?

How do you handle pressure and stress?

Aptitude Test Preparation Tips

How do you handle conflict?

Give me good reasons why should I choose you over others.

What is your way of building rapport with a person you just met?

Tell me about a skill you recently acquired or improved.

Ads

Connect

twitter fb Linkedin GPlus RSS

Ads

Interview Question

 Ask Interview Question?

 

Latest Questions

Interview & Career Tips

Get invaluable Interview and Career Tips delivered directly to your inbox. Get your news alert set up today, Once you confirm your Email subscription, you will be able to download Job Inteview Questions Ebook . Please contact me if you there is any issue with the download.

Subscribe