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what are the characteristic of efficient bug reporting ?

  
Total Answers and Comments: 5 Last Update: August 13, 2009     Asked by: sarnam 
  
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October 19, 2007 14:33:31   #1  
adinakar Member Since: October 2007   Contribution: 6    

RE: what are the characteristic of efficient bug repor...

Fundamentals of the bug reporting can be explained but the actual reporting depends on factors like tools used management focus information availability etc.

Important Charecteristics:
1. Present the As-Is data do not modify to please any section of recepient. This happens quite often
2. Group the defect causes and highlight the ones which cause most defects (Pareto) don't just report bugs provide analysis and possible resolutions
3. Provide statistics of test progression and corresponding defects count
4. Highlight showstoppers
5. Graphical representation of test progress helps higher management to get a better perspective into the progress without having to read through the entire document.
6. Emphasize on the turn around time taken to resolve bugs


 
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December 02, 2007 11:53:20   #2  
gettoknow Member Since: November 2007   Contribution: 24    

RE: what are the characteristic of efficient bug reporting ?
bug report shd have the following contents
number of bugs opened per day per project
number of bugs resolved per day for a project
find and fix ratio
status of the bugs(open resolved closed)
breakdown by severity and priority of the bugs
showstoppers if any
average time taken to resolve a bug
average time taken to close a bug

 
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December 21, 2007 13:01:48   #3  
gettoknow Member Since: November 2007   Contribution: 24    

RE: what are the characteristic of efficient bug reporting ?
efficient bug reporting for reproductibility regression and resolution
to know the status of bugs
to know if there are any hidden unresolved bugs

 
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December 10, 2008 00:19:20   #4  
srinivasulub1981 Member Since: December 2005   Contribution: 381    

RE: what are the characteristic of efficient bug reporting ?

Hi Frds

If the question asked for Bug Report then you can consider above ans or if the question asked as what are the main characteristics of eff. bug reporting ie while loggind the issues or reporting the issues to developer then follow below ones

-> Page name is necessary

-> Mention the steps in clear way and make sure steps should be as simple as possible

-> Description should be in a clear way

-> Expected behaviour should be in a convience way for the developer

-> Try to add screen shots always

-> If the issue is exists in more than one page then log a consolidate issue

-> Giving severity is very important for all issues

Srinivas


 
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August 12, 2009 06:27:00   #5  
goksn Member Since: May 2009   Contribution: 94    

RE: what are the characteristic of efficient bug reporting ?
For making the summary report on bugs found i think the following table structure is must

Bugs/Module Closed open In Analysis New In Retest Total
High Severity
Medium
Low
Total

In addition we can write few lines on most important and long pending bugs and the reason why it should be fixed.

Tetsing team can also raise bug report like

Bugs across modules
Bugs across phases
Bugs across builds
Bugs across environments
etc.

 
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