rao_soft27

 Profile Answers by rao_soft27 

• Jul 9th, 2007

 

• Most developers confirm VoiceXML is at least three times faster in terms of application development compared to traditional IVR;
• Being a W3C standard markup, VoiceXML offers reusable and off-the-shelf applications;
• VoiceXML is less expensive than traditional IVR, partly due to the fact that IVR requires a second silo infrastructure from existing Web infrastructure, and VoiceXML does not (think of the costs savings a financial institution can realize from having its Web banking team also manage its IVR application, as opposed to having separate Web banking and IVR banking development teams);
• VoiceXML's ease of integration with existing application server infrastructure (i.e., running VoiceXML apps off the same app servers that Web services run off) allows for reuse of e-business investments in a flexible, distributed architecture, rather than on a "big iron" legacy IVR platform seen in the past.