How can you auto generate a service contract when service request is created?

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Shaikh Mobin

  • Nov 14th, 2007
 

Request some one to Correct me if wrong,
The One way u can create Contract Through Service Request is by Following, Following Steps:
1) Create an Condition Template for Contract Creation Using Contract Events, for these if required u will have to define a Process also.
If the Condition is true than the Condition will create a Service Request. Subsequently the Service Request Creator, Define in OKS: Service Request Creator Profile, gets the notification.
2) Also u will have to Run, 2  Concurrent Programs,
 - Listener for Events Queue
 - Listener for Outcome Queue
3) Also run WorkFlow Background Process Concurrent Program

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