Program Manager Interview - what is the role and responsibilities of program manager?

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Program Manager Interview | Question 6 of 6

what is the role and responsibilities of program manager?

Total Answers and Comments: 3

Last Update: November 05, 2007 Asked by: rominarwal

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Submitted by: Sanjay Sharma

Program Manager is responsible for following key activities:
Managing the entire program â€¢ Responsible to work with engagement manager on all engagements.â€¢ Responsible for developing solution, SOW and estimation. â€¢ Managing the on site / offshore ratio. â€¢ Working with offshore for all resource ramp ups, deliver ables. â€¢ Managing the issues / escalations at middle level customer base. â€¢ Responsible for submission of invoices and follow up on POs. Manage the relationship with other vendors and need to have good multi vendor capability â€¢ Client Interface: Manages the entire middle level customer base.

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May 11, 2006 10:30:32

satish

RE: what is the role and responsibilities of program m...

A program manager acts as a middle-ware between the client and the team/project. He communicates the client about the milestones timelines of delivery release of software versions. Besides he keeps a track of team member's assignment of tasks.

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January 15, 2007 12:30:03

Yashodha

RE: what is the role and responsibilities of program m...

Program Manager is an individual who directs the operation of several projects running under him.

He direct all the Projects to meet the Clients expecatation while considering the Deadlines Financial aspects by proper planning & communication.

He is sole responsible for all the delay in the SDLC activities conflicts the SLA failure due to miscommunication or improper planning staffing activities.

He not only communicates the client about the milestones timelines of delivery release of software versions but also plans/tracks to achieve them by his subordinates.

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November 05, 2007 00:23:17

Sanjay Sharma

RE: what is the role and responsibilities of program m...

Program Manager is responsible for following key activities:
Managing the entire program Responsible to work with engagement manager on all engagements. Responsible for developing solution SOW and estimation. Managing the on site / offshore ratio. Working with offshore for all resource ramp ups deliver ables. Managing the issues / escalations at middle level customer base. Responsible for submission of invoices and follow up on POs. Manage the relationship with other vendors and need to have good multi vendor capability Client Interface: Manages the entire middle level customer base.

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