Quality Assurance is a part of every phase and every deliverable of the project. As such, a project manager may take the following steps to ensure a quality project. 1. Quality Assurance Plan 2. Regular reviews of all project deliverables (customer, stakeholder, peer, team) as applicable 3. Test Plans 4. Test Plan reviews 5. Test Plan execution, and monitoring 6. Defect Identification, fixing, regression 7. User Acceptance Plans 8. Clearly defined phase entry and exit criteria 9. Establishing Measurable benchmarks 10. Above all, achieving senior management committment for quality |