There are three broad qualities that are widely considered as a must for a manager.
1. Patience - to listen to the customers, management, teams, stakeholders
2. Communication - to effectively communicate with various members of the team/extended team, up and down the chain of command, as well as side ways; clearly
3. Ethics - Honesty, integrity
Apart from these, a project manager must have the ability to (in no particular order)
1. Use various project management tools effectively to run the project
2. Make an informed and timely decision
3. Drive meetings towards results
4. Manage schedules, budgets, resources, tasks and scope
5. Negotiate signoff from various stakeholders on key deliverables
6. Interpret various communications received, properly
7. Control the project
8. Identify and Manage risks, and neutralize them before turning into issues
9. Effectively seek out timely resolutions to issues
10. Perform objective post-morteum, identify lessons learnt, update processes if required, and bring a project to a timely closure. |
