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Question:  Bug Fixing Priority

Answer: Which of these is the most important one to fix first, and why?

a. The word "BlackBerry" is misspelled on the startup screen of the application.
b. The application always rejects a user's first attempt to launch the application; subsequent attempts are successful.
c. The application crashes and brings down the database server when it tries to add a record that contains an uncommon string, "123abc456xyz789".


June 06, 2009 04:34:13 #8
 shakilag   Member Since: June 2009    Total Comments: 10 

RE: Bug Fixing Priority
 
Defect priority is how much impact the defect will impose on business.

According to me the order is:
B: No user loves being nagged to enter the same information N times that too before getting authenticated to an application. So this stands to be at priority 1.

A: If the word is misspelt on the start up screen itself then the business reputation will be questionable. Believe me clients make major issue of such cosmetic issues. This ranks at 2 compared to B.

C: The application crashes on entering a rare/uncommon entry. This is a high severity issue but low on priority. This fix can be deferred.


     

 

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