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GeekInterview.com > Interview Questions > Clarify CRM
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Question: In CRM, Who is a customer?
What is meant by relationship?
What does the term management mean?
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| August 08, 2008 05:10:35 |
#1 |
| banqou |
Member Since: August 2008 Total Comments: 1 |
RE: In CRM, Who is a customer?What is meant by relationship?What does the term management mean?
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1 In CRM a customer can either be prospective, current.
2 A relationship in CRM is anything that connects two partners
3 management is the clear understanding of what your cutomers want or need. |
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